PRIVACY POLICY
Last updated: February 7, 2025
1. Information We Collect
When you use PollGen, we collect:
- Account information (through Clerk authentication)
- Poll responses and voting data
- Usage information and analytics
2. How We Use Your Information
We use the collected information to:
- Provide and improve our polling service
- Analyze usage patterns and optimize user experience
- Prevent fraud and ensure security
- Communicate important updates
3. Data Storage
Your data is stored securely using industry-standard encryption and security practices.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations
- Law enforcement when required by law
5. Your Rights
You have the right to:
- Access your personal information
- Request data deletion
- Opt out of communications
- Update your information
6. Cookies
We use essential cookies to:
- Maintain your session
- Remember your preferences
- Ensure security
7. Contact Us
For privacy-related questions, contact us at:
- Email: support@pollgen.com
- Address: Toronto, Canada
8. Data Retention
We retain your personal information and poll data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. You can request deletion of your data through our support channels.
When you delete your account or polls, we may retain certain information for a limited time to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
9. Third-Party Services
We utilize these third-party services to operate PollGen:
- Authentication and account management services
- Analytics for usage statistics and performance monitoring
- Database and real-time functionality providers
These services may collect and process your data according to their own privacy policies.
10. International Data Transfers
PollGen operates globally, which means your data may be processed in countries other than where you live. By using our service, you authorize us to transfer your data internationally. We ensure that:
- All data transfers comply with relevant data protection laws
- Your data is protected by appropriate safeguards during transfers
- Data is primarily stored in secure data centers in North America
- We implement standard contractual clauses where required
11. AI Features & Automated Processing
Our service incorporates artificial intelligence to enhance your experience. Here's how we use AI:
- Generate poll suggestions and optimize questions
- Analyze response patterns to provide insights
- Detect and prevent potential misuse or spam
- Improve user experience through smart recommendations
While AI helps optimize our service, you maintain control over your poll content and can edit any AI-generated suggestions before publishing.
12. Changes to Our Privacy Practices
We continuously review and update our privacy practices to ensure they remain effective and compliant with applicable laws. When we make significant changes:
- We'll update the "Last updated" date at the top of this policy
- Your continued use of the service after changes indicates acceptance of the updated policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.